Though Epson scanner is rich is technical features, but it is not free from flaws. Users are encountering an issue that Epson Scanner Error 9923 most frequently. As a result, they become unable to scan the files and documents as well. Even you may receive unnecessary error messages that hamper the whole scanning process as well.
The communication problem is the main reason that is responsible for the error code to occur. Due to faulty USB cable and poor internet connection you can also face the same. By any chance, if the drivers are not installed properly or it is outdated then this might also be the reason.
However, whatever be the reason behind the issue you have to solve it as the earliest possible. So go through the entire article thoroughly and implement the methods exactly the same as stated in the next segment.
Prominent Fixes to Resolve Epson Scanner Error 9923:
For fixing the error code, the first thing that you have to do is to check the connection. Because if you are connected with an unstable or poor network then it is quite possible that you can face the same error code with your Epson printer.
Verify both the USB adapter and the power cables properly. Check the switchboard and the wires as well. If you are using LAN then, also verify the LAN cable too.
Restart your Epson Scanner
If you did not find an issue with the connections then follow this one. Seldom a simple restart can help you to get rid of the error code.
First, you have to turn off your Epson scanner. After that, separate all the cables from the device. Now, keep waiting for a couple of moments and put back the wires to the scanner exactly in the same manner. Then, turn it on. Now, try to scan a file or document and check if you are still getting the same or not.
Reset the Device
If the restart method is not helpful for you then go with this one. Follow the steps in sequence and resolve the issue on your own.
- First of all, you have to remove the cables connecting your computer with the scanner. Now, tap on the Windows icon and then select System Preferences by clicking on it.
- After that, choose the Printers and Scanners option and have a click on the Control key.
- Next, you have to choose the Epson printer icon that is present in the left panel of the screen.
- Now, tap on the Reset Printing System and navigate to the Applications and choose the Epson Scanner.
- Keep in mind that, while you are going to reset the scanner device, you must add the widget.
Finally, restart your device and check if the error code still annoying you or not.
We can assume that the above article will help you to fix the error code completely. But if you have any queries regarding the steps then get connected with the experts soon. The well-skilled techies will give you on spot effective solutions as well.